The Empathy Toy Facilitator’s Guidebook for Empathy Training

Designed as a toolset for organizations, the Empathy Toy generates rich discussions about the role of empathy and communication in the workplace – and unlocks insights for improved performance, smoother collaboration, and more authentic employee engagement.

As adults, we are well-versed in rules, sometimes to the detriment of our ability to see creative opportunities. This is why it is important to approach the Empathy Toy with a beginner’s mindset – the same mindset that allows a child to see a ball as a source of inspiration rather than something bound by rules.

This section of the guidebook provides a number of game scenarios, but stops short of prescribing a set of definitive rules. And if you approach these scenarios as the playground they were intended to be, your workshops will be all the more creative.

This section of the guidebook contains themes that have been piloted in a variety of workshops that have used the Empathy Toy as the primary facilitation tool.

It should be noted, however, that the content is offered as a jumping-off point. It is meant to be combined, modified, and added to based on your facilitation style and the unique needs of your clients.